Do I need to pay VAT (Value Added Tax)?

*All Optelec products (excluding lighting, trolleys, standard monitors and accessories), have been specifically designed for use by a disabled person, and can be supplied exclusive of VAT to:

1. disabled people purchasing equipment for personal use, or

2. charities purchasing equipment for the personal use of a specified disabled person.

When purchasing online through the Optelec website, VAT is automatically charged at the standard rate. A VAT zero-rate form is then sent out which Optelec invite you to complete (if applicable to your circumstances) and return. Once the VAT zero-rate form (signed and completed) has been received by Optelec, the appropriate VAT amount can be refunded.

Alternatively, products can be purchased at the VAT zero rate amount (where applicable) by calling Optelec on Freephone 080 8090 8090. A VAT zero-rate form is then sent out which Optelec invite you to complete (if applicable to your circumstances) and return.